Terms of service

If requesting a review, upon delivery of the review, the process is complete, and the product is final. If requesting an edit, upon delivery of the resume or cover letter, the process is complete, and the product is final. Additionally, multiple drafts or revisions are not contemplated for editing services, as the finished product is our opinion of what a successful resume would look like for you.
All sales are final. If you get a new job, change your mind, etc., after submitting payment, The Career Raven is under no obligation to refund services. Our availability is extremely limited, and purchasing a service takes away an opportunity from another customer who needs it. Please let us know if you change your mind and would like to donate/gift the service to someone else.
Note- These are not preorders. If you are not prepared to submit your documents (i.e., Resume, LinkedIn profile, Cover letter, etc.) at the time of purchase, we ask that you wait to purchase services until you are ready. If you purchase a service and then delay submission, it delays our schedule and takes availability away from someone who is ready. If you are not prepared to submit documents, we'll have more services available weekly. Please be prepared to submit your documents at the time of purchase.
You are responsible for proofreading, finalizing, and verifying your documents’ accuracy before submitting them to job applications or networking. You are not obligated to use any advice, suggestions, or documents provided by The Career Raven, and you choose to do so at your discretion.
The Career Raven service provides guidance, advice, and support to help you advance your career goals. However, please note that we do not guarantee employment or job offers, as job searching is highly subjective and dependent on various factors beyond our control. We will do our best to assist you in your job search but cannot guarantee specific results or outcomes.

The Career Raven Reverse Recruiter

By engaging in the services provided by The Career Raven Reverse Recruiter ("The Career Raven" or "we"), you agree to abide by the following terms and conditions:

No Guarantee of Employment: The Career Raven Reverse Recruiter does not guarantee employment or specific job offers. While we strive to match clients with suitable opportunities based on their qualifications and preferences, we cannot guarantee the outcome of any job application or interview process.
Not Responsible for Rescinded Offers: The Career Raven is not responsible for any rescinded job offers or changes in employment status that may occur after the application process. Our role is to assist clients in identifying and pursuing potential opportunities, but we cannot control the decisions made by employers.
Non-Refundable Service: The Reverse Recruiter service The Career Raven provides is non-refundable. Once payment is made, clients commit to the service, acknowledge the efforts put into the job search process, and understand the limitations outlined in these terms.
Direct Visibility and Approval: Clients will have direct visibility into the job search process and provide explicit approval for The Career Raven to apply for positions on their behalf. This approval is based on thorough discussions about the client's experience, preferences, and the personal information being shared.
Client's Approval for Application: By engaging in the Reverse Recruiter service and providing necessary information, clients give The Career Raven approval to apply for roles on their behalf. The approval is granted after comprehensive discussions to ensure alignment with the client's goals and preferences.
Limited Role in Assessments and Company Communication: The Career Raven will not take assessments on behalf of the client or respond directly to companies during the application process. Our role is to support and coach clients on how to respond, providing best practices on interview techniques, as agreed upon in the payment agreement.
Payment Agreement and Application Approval: Clients agree that by paying The Career Raven Reverse Recruiter invoice, they are providing explicit approval for The Career Raven to apply for positions on their behalf. Payment serves as confirmation of the client's commitment to the service and agreement to these terms.

Clients are encouraged to thoroughly review and understand these terms before engaging in The Career Raven Reverse Recruiter service. If you have any questions or concerns, please contact us for clarification before proceeding.

Privacy Policy

This Privacy Policy outlines the policies and practices of The Career Raven LLC career and Resume consultancy company ("we," "our," or "us") concerning the collection, use, and disclosure of personal information provided by our clients or website visitors ("you" or "your"). We respect your privacy and are committed to protecting your personal information.

Collection of Personal Information

We may collect personal information such as your name, contact information, and other relevant information necessary for our career consultancy services. This information may be collected through our website, social media platforms, or any other communication channels you use to communicate with us.

Use of Personal Information

We may use your personal information to provide career consultancy services and communicate with you regarding our services. We may also use your personal information for marketing purposes, such as sending you promotional offers or newsletters. If you do not wish to receive these email communications, you can opt out at any time.

Disclosure of Personal Information

We may disclose your personal information to third parties who assist us in providing our services, such as our website hosting provider, payment processing provider, or marketing service provider. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our legal rights or the safety of our clients or employees.

Security of Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no security system is perfect, and we cannot guarantee the security of your personal information.

Cookies and Similar Technologies

We may use cookies, web beacons, and similar technologies to collect information about your website usage and preferences. This information may be used to improve our website and marketing efforts. You can opt out of cookies by adjusting your browser settings.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on our website. Your continued use of our services following the posting of any changes to this Privacy Policy will constitute your acceptance of such changes.

If you have any questions or concerns about this Privacy Policy, please contact us at Jen@thecareerraven.com.